Best Western Royal Hotel

3 stars

The Best Western Royal Hotel is one of Jersey’s best established 3 star hotels with a lasting reputation for friendliness and convenience.

St Helier's pedestrian shopping area, historical sites and the waterfront are all within easy reach - perfect for exploring everything on foot or by bus.

The accommodation is generous in size and comfortable. For extra space and luxury, treat yourself to their lovely suites, Executive bedrooms and bedrooms with balcony or patio access.

Customer Rating

4.8/5 138 reviews

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Adults (12+)
Children (2-11)
Infants (under 2)
  • Open all year
  • 89 rooms
  • Free Wi-Fi
  • Bistro Restaurant
  • On-site Pub, Bar 27
  • Events
  • Small car park
  • Lift


Standard rooms, suites and executive bedrooms are available.

Suites and executive bedrooms offer extra space & luxury amenities.

All rooms are en-suite and feature a flat screen television, complimentary toiletries, hairdryer, free WiFi , electronic door locking, desk and stationary, and radio alarm clock.

Dining & Bars

TWENTY SEVEN David Place Restaurant

The restaurant serves an all-day classics menu alongside a small plates tapas style menu.

Bar 27

Drinks and light snacks are offered throughout the day.


The hotel isn't suitable for anyone with reduced mobility as it is accessed by a flight of stairs.


The “Royal” is nestled in a row of classic town houses on the edge of St Helier’s centre. The pedestrian shopping area, the lively Central Market and many coffee shops and restaurants are within easy walking reach.

Check In / Out

2 pm / 11 am check out

Special Offers

5 nights for the price of 4

Value Added Offer
Book by 30th April 24
  • 2nd January - 30th April 2024
  • 17th October - 16th December 2024
  • Bed & Breakfast Basis

6 nights for the price of 5

Value Added Offer
Book by 30th April 24
  • 1st - 31st May 2024
  • 17th September - 16th October 2024
  • Bed & Breakfast Basis

7 nights for the price of 6

Value Added Offer
Book by 30th April 24
  • 1st June - 31st July 2024
  • 15th August - 31st August 2024
  • Bed & Breakfast Basis

Kids Stay Free - up to 12 years

Family Offer
  • All dates
  • Applies when sharing with 2 adults
  • £10 per night charge applies for breakfast

4.5/5 138 reviews

5 stars
Date of purchase: 22-Jul-2024

Very friendly staff, great food and a positive experience all round

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5 stars
Date of purchase: 16-Jul-2024

Lovely well run hotel. First class staff. Nothing was any trouble. Always very friendly.
Dined in bar every evening food excellent and service second to none.

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Mr D Primrose

5 stars
Date of purchase: 16-Jul-2024


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5 stars
Date of purchase: 04-Jul-2024

Excellent hotel clean and very tidy staff very helpful and pleasant could not wish for a better stay

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Mr R Johnston

4 stars
Date of purchase: 14-Jun-2024

Rooms are very comfortable but in some cases difficult to access because of stairways. Staff on reception are excellent with great leadership from the manager. Breakfast superbly set out and tasteful. Restaurant staff are very helpful and always attentive.
In general a very hospitable...

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4 stars
Date of purchase: 05-Jun-2024

Pleasant hotel, helpful staff, good food.

Just outside the town centre, so a walk to the bus station and shops. Small car park (which I didn’t use as I didn’t have a car).

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Our customers love us!

Average customer reviews

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Independent service rating based on 199 service ratings over the past year.

5 stars

Good initial feedback of options which made choosing a holiday easy. Clear cost breakdown and quick answers to questions.

5 stars

I would strongly recommend your excellent service to anyone we had a fantastic holiday in a careful but relaxed atmosphere. Everything was spot on.

5 stars

Excellent service, helped me so much, especially with the sorting of the covid testing, changed airport for me brilliant, and as usual hotel brilliant.

5 stars

We found the staff very helpful, everything about the holiday turned out perfectly we would recommend them to our friends.