Grand Jersey Hotel & Spa

5 stars

Grand Jersey Hotel & Spa is the only 5 star hotel in St Helier with a history that spans three centuries. From its iconic position on the historic seafront esplanade, the hotel offers fantastic sea views over St Aubin’s Bay and Elizabeth Castle. It's also just a short stroll to the upscale shopping and historical attractions of the island's capital.

Food takes centre stage with a choice of dining options from casual and to more stylish dining with Tassili, the hotel's AA four rosette fine An award winning spa offers an indoor swimming pool, gym, relaxation areas and pampering treatments. Overall, the hotel has extensive facilities for business guests as well as holidaymakers, with private dining rooms and a bespoke cinema for hire.

Customer Rating

4.5/5 125 reviews

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Adults (12+)
Children (2-11)
Infants (under 2)
  • Open all year
  • 108 rooms & Suites
  • Luxury spa
  • Indoor Swimming Pool
  • Four AA Rosette restaurant
  • Champagne Lounge
  • Gym
  • Free WiFi throughout
  • Lift access
  • Dog Friendly


Choice of Single, Classic Inland, Deluxe Park View and Sea View rooms – double or twins..

Executive Sea View accommodation offers a separate living space for up to 2 adults & 2 children.

Suites all offer sea views and a separate living room.

All rooms are equipped with task lighting, LCD television, air conditioning and luxurious toiletries.

Dining & Bars


Four AA Rosettes. Expect exquisite gourmet fine dining with a decadent Jersey twist!

Champagne Lounge

Afternoon cream teas, light meals including breakfasts, and a large selection of Champagne and wines. Available all day surrounded by glamorous décor.

Victoria's Restaurant

The hotel’s main restaurant offers a varied selection of freshly cooked dishes with locally sourced products and an informal yet chic brasserie atmosphere. Open 7 days a week for dinner.

The Terrace

A summer alfresco social hub with creative cocktails, casual light dining and live music on selected evenings

Private Dining

Bespoke menus can be created and served in the hotel's private dining rooms.

Health Club & Spa

Experience the ultimate pampering with individually tailored spa treatments featuring Elemis and Comfort Zone spa products. Individual and a couple's treatment rooms are available as well as a heated indoor swimming pool, sauna, spa pool, steam room and sensory shower, sleep room as well as a fully equipped gym.

The Spa at Grand Jersey was awarded UK Residential Spa of the Year in the Professional Beauty Awards twice.

Find out more about the Spa at Grand Jersey


Grand Jersey sits on the main road into St. Helier, a short 5 minute walk from the marina or 10 minutes to the bus terminal and shops. Opposite the hotel is the bay of St. Aubins with a lovely promenade to walk and views of the ancient and amazing Elizabeth Castle.


An accessibility lift has been installed at the front of the hotel allowing easy access to the hotel main reception. Lifts provide access to the accommodation on all floors and the hotel has 2 full disabled rooms.

Please note that swim times have been allocated for under 16s 7 days a week. Juniors and children are welcome to use the swimming pool between the times of: 0700-1230 and 1400-1900


Car parking is free but limited spaces on a non-reserved basis..

Check In / Out

3 pm / 11 am

Staying with your dog

There are 2 allocated rooms on the ground floor. The cost is £35 per dog and a maximum of 2 dogs per room. In the room a dog bed, cushion, water and food bowl, treats and poo bags are provided. Dogs are allowed in the bar, terrace, reception area and rooms.

Special Offers

3 nights for the price of 2

Added Value Offer
  • 2nd January to 31st March 2024
  • 1st November - 31st March 2025
  • Bed & Breakfast Basis

5 nights for the price of 4

Added Value Offer
  • 1st April to 11th July 2024
  • 1st September - 31st October 2024
  • Bed & Breakfast Basis

7 nights for the price of 6

Added Value Offer
  • 12th July to 31st August 2024
  • Bed & Breakfast Basis

4.4/5 125 reviews

Mrs L Vaines

5 stars
Date of purchase: 15-Mar-2024

As usual Jersey Travel we're excellent...

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5 stars
Date of purchase: 22-Feb-2024

Brilliant customer service, very comfortable hotel. Good food and facilities. Good location for foot passenger travel.

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5 stars
Date of purchase: 24-Nov-2023

Booked through jersey travel

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Mr A Hyman

4 stars
Date of purchase: 08-Nov-2023

The room was nice though asked for walk in shower but was not available even though we paid for an upgraded park view room. Breakfast was excellent with excellent service.

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Mr I Polson

5 stars
Date of purchase: 31-Oct-2023

Great hotel,great location,great food,great service

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5 stars
Date of purchase: 14-Jul-2023

An excellent hotel with a 5 star experience

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Our customers love us!

Average customer reviews

Feefo logo

Independent service rating based on 199 service ratings over the past year.

5 stars

Good initial feedback of options which made choosing a holiday easy. Clear cost breakdown and quick answers to questions.

5 stars

I would strongly recommend your excellent service to anyone we had a fantastic holiday in a careful but relaxed atmosphere. Everything was spot on.

5 stars

Excellent service, helped me so much, especially with the sorting of the covid testing, changed airport for me brilliant, and as usual hotel brilliant.

5 stars

We found the staff very helpful, everything about the holiday turned out perfectly we would recommend them to our friends.