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Grand Jersey Hotel & Spa
Grand Jersey Hotel & Spa is the only 5 star hotel in St Helier. The hotel offers fantastic sea views over St Aubin’s bay and Elizabeth castle, an award winning spa and three AA Rosette restaurant.

Grand Jersey Hotel & Spa

Grand Jersey Hotel & Spa is the only 5 star hotel in St Helier. The hotel offers fantastic sea views over St Aubin’s bay and Elizabeth castle, an award winning spa and four AA Rosette restaurant. All rooms are air conditioned and suites are equipped with the latest technology.

The hotel has extensive facilities for business guests as well as holidaymakers, with a private dining room and a bespoke cinema for hire.

Queen Elizabeth II lunched at Grand Jersey in 2005 to commemorate the 60th anniversary of the Liberation of the Channel Islands.

Check availability


B&B: from £71 per person per night (low season) and from £110 per person per night (high season)

Customer Rating

4.5 out of 5 (105 reviews)


  • Open all year
  • 123 rooms
  • Luxury spa
  • Four AA Rosette restaurant
  • Champagne Lounge
  • Outdoor terrace
  • Leisure facilities
  • Free WiFi throughout
  • Lift access


Choice of Single, Classic Inland, Deluxe Park View and Sea View rooms – double or twins..

Executive Sea View accommodation offers a separate living space for up to 2 adults & 2 children.

Suites all offer sea views and a separate living room.

All rooms are equipped with task lighting, LCD television, air conditioning and luxurious toiletries.

Dining & Bars


Four AA Rosettes. Expect exquisite gourmet fine dining with a decadent Jersey twist!

Champagne Lounge

Afternoon cream teas, light meals including breakfasts, and a large selection of Champagne and wines. Available all day surrounded by glamorous décor.

Victoria's Restaurant

The hotel’s main restaurant offers a varied selection of freshly cooked dishes with locally sourced products and an informal yet chic brasserie atmosphere. Open 7 days a week for dinner.

The Terrace

Designed for ultimate outdoor luxury comfort. Perfect for a coffee or a glass of wine with a view.

Private Dining

Bespoke menus can be created and served in a private dining room.


Experience the ultimate pampering at the Spa at Grand Jersey choosing from an extensive list of treatments.

Individual and double treatment rooms are available as well as a heated indoor pool, sauna, Jacuzzi, steam room and sensory shower.

The Spa at Grand Jersey was awarded UK Residential Spa of the Year in the Professional Beauty Awards twice and is now offering the Elemis product range.

Find out more about the Spa at Grand Jersey


An accessibility lift has been installed at the front of the hotel allowing easy access to the hotel main reception. Lifts provide access to the accommodation on all floors and the hotel has 2 full disabled rooms.

Please note that swim times have been allocated for under 16s 7 days a week. Juniors and children are welcome to use the swimming pool between the times of: 0700-1230 and 1400-1900


Some parking spaces are available in the hotel car park and the hotel provides valet parking.

Check In / Out

3 pm / 11 am

Staying with your dog

There are 2 allocated rooms on the ground floor. The cost is £35 per dog and a maximum of 2 dogs per room. In the room a dog bed, cushion, water and food bowl, treats and poo bags are provided. Dogs are allowed in the bar, terrace, reception area and rooms.

3 nights for the price of 2 (Bed & Breakfast)

• 2nd January - 30th April 2021

4 nights for the price of 3 (Bed & Breakfast)

• 1st May - 21st May 2021
• 1st October - 31st October 2021

5 nights for the price of 4 (Bed & Breakfast)

• 21st May - 16th July 2021
• 1st September - 30th September 2021

7 nights for the price of 6 (Bed & Breakfast)

• 17th July - 31st August 2021

FREE Upgrade (Classic to Park View)

• Valid all dates (Book by 31st March)

Customer reviews

Date Rating Customer Comment
06-Oct-2021 Product: Feefo plus signFeefo plus sign

Lively hotel, great location

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21-Sep-2021 Product: Feefo plus sign

Grand Jersey was OK but did not live up to its 5 star rating. Service was good but food was only average. They did pay us back for lack of staff and consequent reduced cleaning schedule.

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17-Sep-2021 Product: Feefo plus sign

Hotel was fine all ok thanks

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06-Oct-2019 Product: Feefo plus signFeefo plus sign

The Grand Hotel as always was superb and the Flybe service out of Doncaster was good and reliable. The zero tolerance baggage policy was executed with Stasi-like authority on our return as usual, except this time I didn’t argue as I realised the departure gate ground staff were robots not actually...

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01-Sep-2019 Product: Feefo plus signFeefo plus sign

Lovely hotel with excellent staff

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24-Jul-2019 Product: Feefo plus signFeefo plus sign

Very friendly staff. The hotel was ideally located to explore the rest of the island

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16-Jul-2019 Product: Feefo plus signFeefo plus sign

Does what it says! 5* Hotel with 5* service from the time you walk through their doors!

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02-Jul-2019 Product: Feefo plus signFeefo plus sign

Based upon web site photographs and accompanying descriptions we expected a five star hotel experience, this was absolutely not the case.

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02-Jul-2019 Product: Feefo plus sign

The room we were in was not what we expected, we were overlooking a roof where workmen were carrying out repairs, so we had some noise. Also in the hotel they were updating some of the rooms and so there were lots of banging.
Because we are older we like to go back to the room in the...

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29-May-2019 Product: Feefo plus sign

It would have got a 5 but for the following. We were travelling as a group of 4 and had 2 single rooms and a double room. The double room and one of the single rooms were lovely, facing out to the sea and the single was a decent size. However, the other single was smaller, very cramped and facing...

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