Merton Hotel

3 stars

Voted the fifth-best family hotel in the UK at the TripAdvisor 2019 Travellers’ Choice Awards, the Merton Hotel is a substantial 3 star resort-style hotel on the outskirts of St. Helier. The hotel provides an extensive selection of accommodation options, restaurants, bars and the Merton Aquadome, one of Jersey's premier leisure facilities including the UK's first Flowrider Surf Machine.

A Crêche, free Kids Club and a free Teenage Club are available for the young ones and free live music and evening entertainment are regularly featured.

Customer Rating

4.8/5 327 reviews

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Adults (12+)
Children (2-11)
Infants (under 2)
  • Open April - December
  • Leisure resort
  • 286 rooms
  • Indoor and outdoor swimming pool
  • Flowrider surf simulator
  • Gym
  • Gardens
  • Choice of restaurants
  • Bar and regular live entertainment
  • Free WiFi throughout
  • Free on-site parking
  • Lift access


Flexible accommodation with a choice of twin, double, triple and family en-suite rooms.

All rooms are equipped with direct-dial telephone, flat screen satellite television, hairdryer, tea & coffee tray, an iron & ironing board.

All floors are accessed by lifts and every guest room has baby-listening facilities as well as free WiFi.

Dining & Bars

Belvedere Restaurant

Buffets are on offer for breakfast and dinner.

Bonetti's Restaurant

Fanstastic Italian-inspired cuisine.

The Star Room

Nightclub with quality evening entertainment at various times throughout the year.

Jersey Joe's Diner

50's style American Diner serving hot-dogs, burgers, ice-cream shakes.

Cascades Cafe Bar

Snacks and drinks by the pool.

The Commentary Box Sports Bar

The Merton’s own pub and sports bar.


The Merton Aquadome

The Merton Aquadome features indoor & outdoor swimming pools, spa baths, flumes and a lazy river. The climate under the dome is maintained at a balmy 27°c, ensuring a fun day for the family whatever the weather!

The Flowrider Surf Wave

Perfect for all-season “Flowboarding” which is best described as surfing on a wake or boogie board.

Spa Suites

Spa Suites at the Merton Aquadome provides exclusive and unique spa treatments for hotel residents.


The Merton is located on the outskirts of St. Helier town centre, with Jersey’s main shopping area within walking distance, the beach a few minutes’ drive away and the rest of the island’s attractions easily reached by car or bus.


The Merton has good disabled access. All floors can be accessed by lifts.

Check-in / out

3 pm / 11 am

Special Offers

4 nights for the price of 3

Value Added Offer
  • 28th March - 20th May 2024
  • 29th September - 30th October 2024
  • Bed & Breakfast Basis

5 nights for the price of 4

Value Added Offer
  • 24th May - 15th July 2024
  • Bed & Breakfast Basis

Half Board for the price of Bed & Breakfast

Value Added Offer
  • 28th March - 29th April 2024
  • Minimum 4 nights
  • Book by 29th April

Half Board for the price of Bed & Breakfast

Value Added Offer
  • 1st September - 30th October 2024
  • Minimum 4 nights
  • Book by 31st July

Half Price Half Board

Value Added Offer
  • 28th June - 25th August 2024
  • Minimum 7 nights
  • Book by 30th June

Honeymoon / Anniversary

Special Occasion
  • Complimentary Bubbly for Honeymooners, Silver and Golden Anniversaries

4.7/5 327 reviews

5 stars
Date of purchase: 16-Jul-2024


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Mr R West

5 stars
Date of purchase: 04-Jul-2024

One of the best hotels I have ever stayed in. Location is perfect, just a walk into St Helier. All of the facilities in the hotel are just great and the staff could not have been friendlier thus ensuring that our stay was enjoyable

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Mr E Lander

4 stars
Date of purchase: 21-Jun-2024


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4 stars
Date of purchase: 18-Jun-2024

The hotel was very comfortable and the staff were all polite, helpful and friendly. Any issues were sorted instantly and efficiently.

We were half board which was helpful but the food was uninspiring and similar each day. My husband is diabetic and much of the food he could not eat. Very...

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Mr A Winning

5 stars
Date of purchase: 17-Jun-2024

LFantastic service,food and hospitality we were made very welcome we would highly recommend this hotel

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Mr G Brooks

5 stars
Date of purchase: 05-Jun-2024

Fabulous hotel and superb food the staff are wonderful couldn't be more helpful.

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Our customers love us!

Average customer reviews

Feefo logo

Independent service rating based on 199 service ratings over the past year.

5 stars

Good initial feedback of options which made choosing a holiday easy. Clear cost breakdown and quick answers to questions.

5 stars

I would strongly recommend your excellent service to anyone we had a fantastic holiday in a careful but relaxed atmosphere. Everything was spot on.

5 stars

Excellent service, helped me so much, especially with the sorting of the covid testing, changed airport for me brilliant, and as usual hotel brilliant.

5 stars

We found the staff very helpful, everything about the holiday turned out perfectly we would recommend them to our friends.